At Normand Nexus Solutions Private Limited (“we,” “our,” “us”), the minds behind Urbantrendings, we focus on curating a shopping experience that delights users (“you,” “your”) at every step. Your trust is as valuable as the style we curate, and we take privacy just as seriously. Every interaction with our website involves some data collection, and we handle it with utmost care. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. From processing your orders to personalizing your shopping experience, your data helps us refine our services. Transparency is key, so we ensure that you’re informed every step of the way. By using our website, you agree to the terms outlined here—so read on to know how your data stays in safe hands.
We collect the essentials you share, like your name, email, phone number, and shipping address. This allows us to process orders, contact you for updates, and provide customer support. Payment details are gathered securely to complete transactions. Optional profile details like style preferences help us tailor your shopping experience.
When you visit our site, certain data is captured automatically. This includes your device type, browser, IP address, and browsing behavior. Cookies and tracking tools help improve website performance and recommend products based on your preferences. Such data is analyzed in an aggregated manner to enhance user experience.
When you leave reviews, participate in discussions, or contact customer support, we store that data. Social media interactions linked to our website may also be collected. This helps us maintain customer relations, improve services, and moderate content responsibly. Rest assured, we don’t misuse or sell your shared content.
Your information is used to make your shopping experience seamless and enjoyable. It helps us fulfill orders, provide support, and keep you informed about your purchases. We also use it to enhance website performance and deliver personalized recommendations based on your preferences.
Additionally, we may use your data to send promotional offers and updates, but only if you’ve opted in. Your data may also be processed for fraud prevention and compliance with legal obligations. We ensure that all uses align with protecting your privacy and improving your experience.
We prioritize security just like you prioritize fashion only the best will do. Advanced encryption, secure servers, and strict access controls protect your data from unauthorized access. Our payment gateways follow industry-standard security protocols to safeguard transactions. Regular audits and security upgrades ensure that your data remains protected.
Beyond our efforts, security is a two-way street. We encourage you to use strong passwords and avoid sharing account details. Our team actively monitors for threats, and in case of any suspicious activity, we take immediate action. If you ever suspect an issue, our support team is ready to assist.
We retain your data only for 8 to 12 months to fulfill orders, provide support, and meet legal requirements. Once no longer needed, personal data is securely deleted or anonymized. Some transaction details may be retained for tax or legal compliance. You can request data deletion at any time, subject to legal and operational constraints.
All transactions, terms, and policies on this website are governed by the laws of India. By using our services, you agree that any disputes or claims will be subject to the exclusive jurisdiction of the courts in India. We comply with all applicable legal regulations to ensure a fair and transparent shopping experience for our customers.
Our website is designed for users aged 18 and above. We do not intentionally collect personal information from children. If we discover that a minor has provided data, we take swift action to remove it. Parents or guardians can contact us for data deletion requests.
To keep up with evolving regulations and business needs, we may update this Privacy Policy. Changes will be reflected on this page, and significant updates may be communicated via email or website notifications. Your continued use of our platform after updates means you accept the revised policy.
If you disagree with any modifications, you can discontinue using our services. However, we remain committed to keeping you informed and ensuring your privacy is always protected.
Get in touch with us at normandnexussolutionspvtltd@gmail.com and get answers to your questions regarding our Privacy Policy.